Ristorante Pizzeria Al Lago

Service was bad. Waiter was busy with every (italian/local) table except ours. You could see he was working hard, but he was unfriendly and something was off. He didn’t speak English very well, which of course is not an issue. But he didn’t even know what ‘Ichnusa Non-Filtrada’ was (pronounced in Italian). Pizza capricciosa with artichoke still had the hard (uneatable) parts of the leaves on them. The extremely bad & unfriendly service combined with the not so good food made the whole experience not something worth recommending!

This restaurant was recommended to us, but didn’t meet our expectations. When we got there, it took a long time before we were seen, even spoken to, and seated. After we got a table, it then again took a long time before we were able to make our first order. We’re not impatient people and can tell when a restaurant is busy, but other tables were helped before ours. At one time the waiter even stood at our table and just before we could order he walked away to another table (Italians) that caught his attention. Since the waiter didn’t speak English we tried to order in our best Italian and used both a English and Italian menu side by side, where we pointed to the dishes we wanted (plus saying them in Italian). Unfortunately, something went wrong and we got a whole different dish than we ordered. After telling the waiter this, in stead of apologizing or anything he just got mad at us for ordering the wrong thing. We also added some extras to our order but never received them and asked to get 2 dishes at the same time but still received them separately. This all was such a shame, since we were planning on ordering a lot and staying a long time, so spending money. After this the waiter just acted very strange and our experience at this restaurant crashed down. The food was okay, service wasn’t even there. Probably a decent restaurant if you’re Italian.